Customer Service Training and Education
Skills and knowledge to provide better customer service.
- Zendesk Support: A comprehensive customer service software platform that helps businesses streamline their support processes.
- Freshdesk: Provides customer support and engagement software with features like ticketing, self-service options, and automation.
- *[LiveChat
- Zendesk Academy: Offers online courses and resources to help customer service professionals improve their skills and knowledge.
- Customer Service Institute of America: Provides training, certification, and resources for individuals and organizations looking to enhance their customer service excellence.
- American Customer Satisfaction Index (ACSI): Publishes research and reports on customer satisfaction trends and benchmarks across various industries.
Customer Support Software and Tools
Useful resources to level up our customer support.
- Zendesk Support: A customer service software platform that helps businesses manage and streamline customer support inquiries and interactions.
- Freshdesk: Provides customer support and engagement software with features like ticketing, self-service options, and automation.
- LiveChat: Provides live chat and customer support software for real-time assistance to website visitors.